{"id":741,"date":"2017-08-06T09:05:01","date_gmt":"2017-08-06T09:05:01","guid":{"rendered":"http:\/\/avrupapress.com\/main\/?p=741"},"modified":"2017-08-06T09:05:01","modified_gmt":"2017-08-06T09:05:01","slug":"elektrik-faturasi-odeyenler-dikkat-magdur-olmayin","status":"publish","type":"post","link":"https:\/\/avrupapress.com\/main\/2017\/08\/06\/elektrik-faturasi-odeyenler-dikkat-magdur-olmayin\/","title":{"rendered":"Elektrik faturas\u0131 \u00f6deyenler dikkat! Ma\u011fdur olmay\u0131n"},"content":{"rendered":"

CK Bo\u011fazi\u00e7i Elektrik\u2019in Genel M\u00fcd\u00fcr\u00fc Halit Bakal, aboneleri fatura \u00f6derken dikkatli olmalar\u0131 konusunda uyard\u0131.<\/h2>\n
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CK Bo\u011fazi\u00e7i Elektrik Genel M\u00fcd\u00fcr\u00fc Halit Bakal, yakla\u015f\u0131k 700 bin abonenin korsan olarak ifade edilen noktalardan fatura \u00f6dedi\u011fini, bu s\u0131rada fatura ba\u015f\u0131na ekstra 1.5 ila 2 lira i\u015flem \u00fccreti al\u0131nd\u0131\u011f\u0131n\u0131 belirterek, \u201cBu da vatanda\u015f\u0131n cebinden y\u0131lda yakla\u015f\u0131k 20 milyon liran\u0131n korsana gitti\u011fini g\u00f6steriyor. \u00dcstelik g\u00fcvenli olmayan bu noktalarda vatanda\u015f\u0131n paras\u0131n\u0131 al\u0131p hi\u00e7 \u00f6deme yapmayan ya da ge\u00e7 \u00f6deyerek t\u00fcketiciyi ma\u011fdur edenler de var\u201d dedi.<\/span><\/div>\n<\/div>\n
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\u00a0<\/span><\/div>\n<\/div>\n
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\u0130stanbul Avrupa Yakas\u0131 ba\u015fta olmak \u00fczere T\u00fcrkiye genelinde faaliyet g\u00f6steren perakende elektrik \u015firketi CK Bo\u011fazi\u00e7i Elektrik\u2019in Genel M\u00fcd\u00fcr\u00fc Halit Bakal, aboneleri fatura \u00f6derken dikkatli olmalar\u0131 konusunda uyard\u0131.<\/span><\/div>\n<\/div>\n
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\u00a0<\/span><\/div>\n<\/div>\n
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CK Bo\u011fazi\u00e7i olarak abonelere ayda 3.5 milyon adet fatura \u00e7\u0131kard\u0131klar\u0131n\u0131 s\u00f6yleyen Bakal, \u201cFatura \u00e7\u0131kart\u0131lan m\u00fc\u015fterilerimizden yakla\u015f\u0131k 1.5 milyonu, say\u0131lar\u0131 \u015fu an i\u00e7in 238 olan M\u00fc\u015fteri \u0130\u015flem Merkezleri (M\u0130M) \u00fczerinden \u00f6deme yap\u0131yor. 860 bin m\u00fc\u015fterinin otomatik \u00f6deme talimat\u0131 var, 230 bin m\u00fc\u015fteri de PTT\u2019de \u00f6d\u00fcyor. 210 bin civar\u0131nda m\u00fc\u015fteri M\u00fc\u015fteri Hizmet Merkezlerinden (M\u00dcH\u0130M), online ve bankalardan \u00f6d\u00fcyor. Yakla\u015f\u0131k 700 bin m\u00fc\u015fteri ise korsan olarak ifade edilen ve say\u0131lar\u0131 950\u2019yi a\u015fan noktalardan \u00f6deme ger\u00e7ekle\u015ftiriyor. Bu s\u0131rada fatura ba\u015f\u0131na 1.5-2 lira i\u015flem \u00fccreti \u00f6d\u00fcyor. Bu da vatanda\u015f\u0131n cebinden y\u0131lda yakla\u015f\u0131k 20 milyon liran\u0131n korsana gitti\u011fini g\u00f6steriyor. \u00dcstelik g\u00fcvenli olmayan bu noktalarda vatanda\u015f\u0131n paras\u0131n\u0131 al\u0131p hi\u00e7 \u00f6deme yapmayan ya da ge\u00e7 \u00f6deyerek t\u00fcketiciyi ma\u011fdur edenler de var. Kredi kart\u0131 ve kimlik bilgileri bu yetkisiz kurumlar\u0131n ellerine ge\u00e7erek ba\u015fka bir tehlike olu\u015fturuyor\u201d \u015feklinde konu\u015ftu.<\/span><\/div>\n<\/div>\n
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\u00a0<\/span><\/div>\n<\/div>\n
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HAKSIZ BEDEL<\/span><\/div>\n<\/div>\n
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\u00a0<\/span><\/div>\n<\/div>\n
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\u0130stanbul Avrupa Yakas\u0131\u2019nda toplam m\u00fc\u015fteri i\u015flem merkezi say\u0131s\u0131n\u0131 238\u2019e \u00e7\u0131kard\u0131klar\u0131n\u0131, y\u0131lsonuna kadar 300\u2019e \u00e7\u0131karmay\u0131 hedeflediklerini dile getiren Bakal, korsan yap\u0131lanmalara kar\u015f\u0131 da uyar\u0131da bulundu. \u0130stanbul\u2019da halen 700 bin \u00fczerinde m\u00fc\u015fterinin, fatura \u00f6demesini \u2018korsan\u2019 olarak ifade edilebilecek \u00f6deme noktalar\u0131na yapt\u0131\u011f\u0131na i\u015faret eden Halit Bakal, \u201cBizim i\u015flem merkezlerimizde elektrik faturas\u0131 \u00f6demesi s\u0131ras\u0131nda t\u00fcketiciden herhangi bir bedel al\u0131nmas\u0131 s\u00f6z konusu de\u011fil. M\u00fc\u015fteri geliyor g\u00f6n\u00fcl rahatl\u0131\u011f\u0131 ile faturas\u0131n\u0131 \u00f6d\u00fcyor. Oysa korsan noktalarda elektrik t\u00fcketicilerinden haks\u0131z yere fatura ba\u015f\u0131na 1.5-2 lira gibi bir bedel al\u0131n\u0131yor\u201d dedi.<\/span><\/div>\n<\/div>\n
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\u00a0<\/span><\/div>\n<\/div>\n
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\u2018MA\u011eDUR ED\u0130YORLAR\u2019<\/span><\/div>\n<\/div>\n
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\u00a0<\/span><\/div>\n<\/div>\n
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Korsan \u00f6deme noktalar\u0131n\u0131n yetkileri olmad\u0131\u011f\u0131 halde elektrik fatura tahsil\u00e2t\u0131 yapt\u0131\u011f\u0131na dikkat \u00e7eken Bakal s\u00f6zlerine \u015f\u00f6yle devam etti: \u201c\u015eirketimiz ile anla\u015fmalar\u0131 bulunmayan bu noktalara yap\u0131lan \u00f6demeler sonras\u0131nda fatura bedelinin bize ge\u00e7 yat\u0131r\u0131lmas\u0131 veya hi\u00e7 ula\u015fmamas\u0131 gibi durumlar da olabiliyor. Fatura bedeli \u015firketimize aktar\u0131lmad\u0131\u011f\u0131ndan, m\u00fc\u015fterilerimiz ayn\u0131 faturay\u0131 ikinci kez \u00f6demek zorunda kalabiliyor. Ayr\u0131ca gecikme faizi ve elektri\u011finin kesilmesi de ek bir ma\u011fduriyet yarat\u0131yor. \u00dcstelik kart bilgilerinin \u00e7al\u0131nmas\u0131 tehlikesi de s\u00f6z konusu. Bir masa, bir sandalye olarak ifade edebilece\u011fimiz bu korsan noktalara kar\u015f\u0131 m\u00fc\u015fterilerimizi bir kez daha dikkatli olmalar\u0131 konusunda uyarmak istiyorum.\u201d<\/span><\/div>\n<\/div>\n
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\u00a0<\/span><\/div>\n<\/div>\n
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B\u0130R KURU\u015e FAZLA VERMEK ZORUNDA DE\u011e\u0130LS\u0130N\u0130Z<\/span><\/div>\n<\/div>\n
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\u00a0<\/span><\/div>\n<\/div>\n
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\u0130stanbul Avrupa Yakas\u0131\u2019nda 4.5 milyon m\u00fc\u015fteriye perakende elektrik sat\u0131\u015f\u0131 yapt\u0131klar\u0131n\u0131 ve \u00f6deme noktalar\u0131n\u0131n say\u0131s\u0131n\u0131 da her ge\u00e7en artt\u0131rd\u0131klar\u0131n\u0131 s\u00f6yleyen Bakal, \u201cCK Bo\u011fazi\u00e7i Elektrik, m\u00fc\u015fteri hizmet merkezi (M\u00dcH\u0130M) ve M\u0130M\u2019lerle birlikte, 173 PTT ve online \u00f6deme noktas\u0131, 450 kiosk, 26 anla\u015fmal\u0131 banka ile bine yak\u0131n \u00f6deme noktas\u0131na ula\u015fm\u0131\u015f bulunuyor. CK Bo\u011fazi\u00e7i olarak Nkolay\u2019dan sonra Pratik \u0130\u015flem ile ba\u015flatt\u0131\u011f\u0131m\u0131z i\u015fbirli\u011fi sonunda M\u00fc\u015fteri \u0130\u015flem Merkezi say\u0131m\u0131z 238\u2019e \u00e7\u0131kt\u0131. NKolay ve Pratik \u0130\u015flem i\u015fbirli\u011fi ile olu\u015fturulan noktalarda t\u00fcketiciler g\u00fcvenli \u00f6demenin yan\u0131s\u0131ra t\u00fcm abonelik i\u015flemlerini yapabiliyor. Yetkili \u00f6deme noktalar\u0131nda elektri\u011fin yan\u0131s\u0131ra di\u011fer kurum ve kurulu\u015flara ait fatura \u00f6deme, para transferi ve benzeri di\u011fer i\u015flemleri tek \u00e7at\u0131 alt\u0131nda ger\u00e7ekle\u015ftiriliyor. CK Bo\u011fazi\u00e7i Elektrik olarak biz m\u00fc\u015fterilerimize diyoruz ki, sen sadece elektrik faturanda yazan bedeli \u00f6de, fazladan bir kuru\u015f vermek zorunda de\u011filsin. Bu i\u015flem merkezlerinin tahsilat bedelini ben senin yerine \u00f6derim\u201d dedi.<\/span><\/div>\n<\/div>\n
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\u00a0<\/span><\/div>\n<\/div>\n
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FATURADAN SONRA \u00d6DEMEK \u0130\u00c7\u0130N 10 G\u00dcN S\u00dcRE VAR<\/span><\/div>\n<\/div>\n
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\u00a0<\/span><\/div>\n<\/div>\n
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Abonelere fatura kesildi\u011fi g\u00fcnden itibaren \u00f6demek i\u00e7in 10 g\u00fcnl\u00fck s\u00fcre verildi\u011fini dile getiren Bakal, \u201cBurada herhangi bir gecikme zamm\u0131 s\u00f6z konusu de\u011fil. 11\u2019inci g\u00fcnde bizde verileri olan m\u00fc\u015fterilerimize bilgilendirme ama\u00e7l\u0131 gecikmi\u015f faturan\u0131z var diye SMS bilgisi ge\u00e7iyoruz. Bir sonraki g\u00fcn hala borcunu \u00f6demeyen aboneler listesini olu\u015fturuyoruz. Bu durumdaki m\u00fc\u015fterilere ikinci ihbar g\u00f6nderiliyor. Bu s\u0131rada 7 takvim g\u00fcn\u00fc daha s\u00fcre veriliyor. Yine \u00f6deme yap\u0131lmazsa da\u011f\u0131t\u0131m \u015firketine borcundan dolay\u0131 elektri\u011fin kesilmesi i\u00e7in bilgi g\u00f6nderiliyor. Yani fatura olu\u015ftuktan sonra 18-19 g\u00fcn\u00fc bulan s\u00fcre\u00e7ler var. E\u011fer fatura 50 liran\u0131n alt\u0131nda ise elektrik kesilmiyor, yine 50 kWh\u2019nin alt\u0131 i\u00e7in de fatura \u00fcretmiyoruz\u201d \u015feklinde konu\u015ftu.<\/span><\/div>\n<\/div>\n
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\u00a0<\/span><\/div>\n<\/div>\n
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KORSAN NOKTALARA D\u0130KKAT!<\/span><\/div>\n<\/div>\n
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\u00a0<\/span><\/div>\n<\/div>\n
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CK Bo\u011fazi\u00e7i Elektrik\u2019ten ald\u0131\u011f\u0131m\u0131z bilgilere g\u00f6re, korsan noktalarda \u015funlara dikkat etmek gerekiyor:<\/span><\/div>\n<\/div>\n
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\u00a0<\/span><\/div>\n<\/div>\n
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* Korsan \u00f6deme noktalar\u0131 nedir?<\/span><\/div>\n<\/div>\n
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\u00a0<\/span><\/div>\n<\/div>\n
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Fatura \u00f6deme noktalar\u0131nda Bankac\u0131l\u0131k D\u00fczenleme ve Denetleme Kurumu (BDDK) lisanslama uygulamas\u0131 ba\u015flatt\u0131. Ne yaz\u0131k ki bu kurala uymayan lisanss\u0131z korsan noktalar mevcut. Korsan \u00f6deme noktalar\u0131, BDDK\u2019dan izinsiz ve mevzuata ayk\u0131r\u0131 olarak marka ismi ve logosunu kullanarak fatura tahsilat\u0131 yap\u0131yor ve bu s\u0131rada t\u00fcketiciden fatura ba\u015f\u0131na 1.5-2 lira gibi bir i\u015flem \u00fccreti al\u0131yor.<\/span><\/div>\n<\/div>\n
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\u00a0<\/span><\/div>\n<\/div>\n
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* Sak\u0131ncalar\u0131 neler?<\/span><\/div>\n<\/div>\n
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\u00a0<\/span><\/div>\n<\/div>\n
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Faturas\u0131n\u0131 korsan noktada \u00f6deyen vatanda\u015fa verilen dekont yasal bir i\u00e7eri\u011fe sahip de\u011fil. G\u00fcvenli olmayan bu noktalarda vatanda\u015f\u0131n paras\u0131n\u0131 al\u0131p hi\u00e7 \u00f6deme yapmayan ya da ge\u00e7 \u00f6deyerek t\u00fcketicinin faize d\u00fc\u015fmesine neden olanlar mevcut. Baz\u0131lar\u0131 fatura bedellerini toplay\u0131p \u00f6deme yapmadan ortadan kaybolabiliyor. Bunun yan\u0131 s\u0131ra kredi kart\u0131 ve kimlik bilgileri bu yetkisiz kurumlar\u0131n ellerine ge\u00e7erek ba\u015fka bir tehlike olu\u015fturuyor.<\/span><\/div>\n<\/div>\n
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\u00a0<\/span><\/div>\n<\/div>\n
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* Nelere dikkat etmeli?<\/span><\/div>\n<\/div>\n
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\u00a0<\/span><\/div>\n<\/div>\n
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Aboneler ckbogazici.com.tr adresinden ve \u00e7a\u011fr\u0131 merkezinden ilgili noktan\u0131n yetkili olup olmad\u0131\u011f\u0131 teyit edilebilir. Ayr\u0131ca \u00f6deme noktalar\u0131n\u0131n BDDK lisans\u0131 olmas\u0131 gerekiyor. Bu belgeye sahip olup olmad\u0131klar\u0131 sorulabilir. E\u011fer elektrik faturas\u0131ndan ek \u00fccret talep ediyorsa bu noktalar korsan olarak nitelenebilir. \u00c7\u00fcnk\u00fc yetkili kurumlar fatura d\u0131\u015f\u0131nda t\u00fcketiciden herhangi bir bedel alamazlar.<\/span><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

CK Bo\u011fazi\u00e7i Elektrik\u2019in Genel M\u00fcd\u00fcr\u00fc Halit Bakal, aboneleri fatura \u00f6derken dikkatli olmalar\u0131 konusunda uyard\u0131. CK Bo\u011fazi\u00e7i Elektrik Genel M\u00fcd\u00fcr\u00fc Halit Bakal, yakla\u015f\u0131k 700 bin abonenin korsan olarak ifade edilen noktalardan fatura \u00f6dedi\u011fini, bu s\u0131rada fatura ba\u015f\u0131na ekstra 1.5 ila 2 lira i\u015flem \u00fccreti al\u0131nd\u0131\u011f\u0131n\u0131 belirterek, \u201cBu da vatanda\u015f\u0131n cebinden y\u0131lda yakla\u015f\u0131k 20 milyon liran\u0131n korsana […]<\/p>\n","protected":false},"author":3,"featured_media":742,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14,16,3,17,18,15,19,2,1],"tags":[376,377,4],"class_list":["post-741","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-avrupa","category-belcika","category-dunya","category-ekonomi","category-kultur-sanat","category-spor","category-tanitim","category-turkiye","category-uncategorized","tag-elektrik","tag-fatura","tag-turkiye"],"yoast_head":"\nElektrik faturas\u0131 \u00f6deyenler dikkat! Ma\u011fdur olmay\u0131n - AvrupaPress<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/avrupapress.com\/2017\/08\/06\/elektrik-faturasi-odeyenler-dikkat-magdur-olmayin\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Elektrik faturas\u0131 \u00f6deyenler dikkat! Ma\u011fdur olmay\u0131n - AvrupaPress\" \/>\n<meta property=\"og:description\" content=\"CK Bo\u011fazi\u00e7i Elektrik\u2019in Genel M\u00fcd\u00fcr\u00fc Halit Bakal, aboneleri fatura \u00f6derken dikkatli olmalar\u0131 konusunda uyard\u0131. 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